Privacy Policy for Vitro Apps (Client, Driver, and Restaurant)

Effective Date: June 23, 2025

Welcome to Vitro, a suite of mobile applications including:

Vitro – Food Delivery
Vitro – Driver
Vitro – Partners: Orders

These apps are developed and maintained by Mohieddine Gdoura (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your data.

1. Data We Collect

App	Collected Data
Client App	Name, Email, Phone Number, Location
Driver App	Name, Email, Phone Number, Location
Restaurant App	Name, Email, Phone Number, Location, Camera, Storage Access

2. Purpose of Data Collection

User authentication and account management
Food order tracking and delivery coordination
Location-based services using Google Maps
Sending order status notifications
Uploading food images (Restaurant App only)

3. Technologies and Services Used

Firebase (Authentication, Firestore, Cloud Messaging)
Google Maps SDK
No cookies or trackers are used

4. Permissions Required

Permission	App(s)	Purpose
Location	All apps	To show and track delivery status
Camera	Restaurant App only	To take and upload food pictures
Storage	Restaurant App only	To store food images before upload

5. Data Sharing

We do not sell, rent, or share your personal data with any third parties. All data is securely stored and used only for core app functions.

6. Data Security

We use Firebase's secure infrastructure to protect your information. This includes encryption in transit and at rest.

7. User Control and Data Deletion

Users can view and update their profile information. To request account deletion or for privacy concerns, contact us:

Email: vitro.delivery.app@gmail.com

8. Data Retention

We retain your data only while you are actively using the app. Once an account is deleted, your data is removed from our systems.

9. Policy Updates

We may update this Privacy Policy from time to time. We will notify users through an in-app notification.

10. Contact

Developer & Owner: Mohieddine Gdoura

vitro.delivery.app@gmail.com